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We believe in taking responsibility for what we promise to our Clients. For that reason, we give a 100% unconditional satisfaction guarantee on all our contracts. Basically, when the work is done and we raise an invoice, if you are less than completely satisfied, then you pay us only what you think our service is worth. In any case, we will submit to you whatever we have produced that far (analysis, presentations, interview material, etc.) so that you may be able to use such material internally.

The only request that we will advance in that case, is that you take some time to meet with us and explain to us where you felt that our service let you down.

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DNV acknowledges CARISMA’s continuous efforts to deliver high quality services

On Friday the 15th of January, DNV carried out the annual certification audit of our Quality Management System. After auditing our QMS records and interviewing us on how Carisma manage various on-going projects, Steve Evans, DNV auditor, declared himself satisfied that our Quality Management System is sound and fit-for-purpose and that we do manage projects according to the ISO9001 international quality standard. 

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New Contract – Operations Management (Interim Management)

SOLFER Componenti SRL is an italian manufacturing company leader in the design and production of original equipment for companies in the automotive and motomotive sectors. Honda, BMW, Yamaha, IVECO, Linde, Jungheinrich are but a few of SOLFER’s impressive customers. Carisma RCT have been contracted as part of a larger interim management team to lead the day-to-day management and restructuring of all the companies’ operations.

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2015 Emerald Awards for Excellence winning papers online

Strategic Outsourcing, an International Journal is the scientific journal edited by Carisma RCT’s Research Institute and edited by Emerald Group Publishing, the largest publisher of management research in the world.  As it is tradition, every year we ask our international editorial advisory board to vote for the past volume's best paper and best reviewers. Once the votes are collected, the winning papers are made available online for free access for a limited amount of time.

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